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Anchor Care

Client: Anchor & GB Building Solutions

  • RIBA Stages
    • 3: Developed Design
    • 4: Technical Design
    • 5: Construction
    • 6: Handover and Close Out


Photos courtesy of Andrew Watson of Atkins

What we did

West Hall in West Byfleet, Surrey is Anchor’s latest flagship care home. Its vision is to lead the way in retirement care with a modern, high-quality care home which takes a holistic approach to improving the overall health of the care home’s residents, and thereby provides a better standard of care home provision.

This interesting project started out as a new concept care home which needed to take into consideration the mobility issues of all its residents, some of whom would have quite severe mobility problems compared to others.

The design aim was to have kitchens on each floor with communal food preparation and eating areas to provide a greater sense of community within the actual care, as opposed to the more typical dormitory type environment. The bedrooms themselves would be larger too.

The economic downturn caused Anchor to revise the project’s design with a more cost effective floor plate without the care home’s core aim being comprised. The new design housed the same number of residents but with a higher number per floor within 3 instead of 4 blocks. There were 117 individual and clustered rooms.

To help ensure the site’s design remained visually attractive, distinctive and in line with Anchor’s high performance standards, we:

  • Provided ongoing design review and advice to the client’s architect and throughout the design and construction phases to achieve optimal acoustic performance standards within the buildings themselves and in the surrounding care home grounds;
  • Conducted sound insulation tests to ensure early stage compliance with building regulations for residential care homes and deliver Anchor’s above standard in-room and between-room noise level aspirations;
  • Undertook site inspections during the care home’s construction so that the acoustic elements of the developed design details were maintained to a consistently high standard;
  • Conducted final pre-completion testing to demonstrate Approved Document E compliance.

Acoustic features of this project

To create a care home fit for the demands and expectations of the 21st century, the acoustics at this state-of-the-art facility needed to be of a very high standard.

The design of the internal and external acoustics had to take into account:

  • Noise and vibration from the adjacent M25 motorway;
  • Building Regulation requirements for sound insulation in residential properties;
  • The need for staff to be able to clearly hear alarms throughout each building block;
  • The requirement for lively communal areas to be comfortable for the residents using them without disturbing those sleeping in their bedrooms.

The pre-completion tests tested airborne and impact sound insulation levels on walls and floors as set out by Approved Document E of the Building Regulations.

The project team

Architect: Atkins
Quantity Surveyor: GB Building Solutions
Main Contractor: GB Building Solutions
Acoustics: Adnitt Acoustics


  • Noise and vibration from the adjacent M25
  • Client’s very high acoustic performance requirements
  • Noise transference between communal areas and bedrooms


Do you have a similar acoustics requirement for your healthcare project? 

Get in touch with one of our consultants to find out how we can help.

 Make an online enquiry

 020 7099 9735

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