independent advice and solutions

Epsom 01372 897 897 | London 020 7099 9735
Glasgow 0141 255 0200
Madrid +34 663 51 84 35


Noise concerns in the healthcare sector can be categorised into 3 main areas:

  • Excessive noise disturbing sleep and potentially hindering recovery time;
  • Confidentiality for discussions between the healthcare providers and patients;
  • Working conditions for staff within the healthcare environment.

These factors are influenced not just by the buildings themselves, but by the operational practices within them.

Improving the patient experience

Our particular area of expertise lies in our understanding of the operational issues associated with achieving a low noise culture within the hospital, healthcare centre or care home environment.

We look at life beyond the building so that both staff and patients benefit from reduced noise and vibration levels. We do this by:

  • Managing noise: Providing briefing workshops and staff training, noise management collateral and ongoing noise management support;
  • Controlling noise: Conducting a noise conditions survey to identify and prioritise problem areas, as well as providing recommendations and best practice procedures to help you achieve sustainable noise and vibration control;
  • Monitoring noise: Providing a Measure & Monitor service that:
    • Tests on-site noise levels at agreed regular intervals;
    • Identifies any trends and anomalies;
    • Provides meaningful results and reports in jargon-free language;
    • Addresses any areas of concern with a noise management programme developed in collaboration with you.

Fulfilling your healthcare acoustic obligations

Acoustics within the National Health Estate follow the guidance of the Health Technical Memorandum 08-01: Acoustics (HTM08-01). They also fall within the BREEAM Assessment framework.

In order to comply with this guidance and help you meet the acoustic standards set by the relevant National Health Service (NHS) Trust or private healthcare provider, we:

  • Planning: Carry out the necessary noise surveys and produce the reports needed to fulfil all your planning and regulatory obligations;
  • Design: Work closely with the architect and project design team to avoid potential acoustic problems at an early stage, providing practical acoustic design advice and appropriate, cost effective recommendations throughout the detailed design process;
  • Testing: Carry out site inspections throughout the construction stage to:
    • Check that acoustically critical details are implemented correctly;
    • Conduct sound insulation tests, including BREEAM testing (and therefore DREAM) and CSH testing, as a Registered Testing Organisation within the Association of Noise Consultants (ANC) Scheme for healthcare projects;
    • Conduct any other tests to comply with the healthcare operators requirements.

You might also be interested to read our blog post Is noise, or silence, important in healthcare?



Shhh Keep the Noise Down to Improve the Patient Experience

Download pdf...

Recent Project

Anchor Care Home

Anchor Care Home Surrey


Recent Project

Salisbury NHS Trust

Salisbury NHS Trust pilot study to improve the patient experience


We use cookies to improve our website and your experience when using it. To find out more about the cookies we use, please refer to our Privacy Policy.

I accept cookies from this site